Legal

Privacy Policy

Last updated: January 2025

FunCouch Studios (“we”, “us”, or “our”) operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact form data: name, email address, company name, service interest, and the message you submit.
  • RallyHub beta signup data: name, email address, phone number, city/country, sports played, user role, device type, prior testing experience, and any notes you provide.
  • Usage data: IP address, browser type, pages visited, and time spent on pages — collected automatically via server logs or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries submitted via our contact form.
  • Manage RallyHub closed beta applications and communicate testing updates.
  • Improve our website and services based on usage patterns.
  • Comply with legal obligations and protect against fraudulent or unauthorised activity.

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information is:

  • Contract: Processing is necessary to respond to your enquiry or provide a service you requested.
  • Legitimate interests: We process usage data to maintain and improve our website.
  • Consent: Where you have explicitly opted in to communications.

4. Data Retention

We retain contact form submissions and beta signup data for up to 24 months, or until you request deletion. Usage logs are retained for a maximum of 12 months.

5. Data Sharing

We do not sell, trade, or rent your personal data. We may share information with:

  • Service providers (e.g., email infrastructure, database hosting) who are bound by confidentiality obligations.
  • Law enforcement or regulators where required by law.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including TLS encryption in transit and access controls on our databases. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain types of processing.
  • Data portability (receive your data in a structured format).

To exercise any of these rights, contact us at hello@funcouchstudios.com.

8. Cookies

This website uses only essential cookies required for correct functioning (e.g., theme preference). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not function correctly.

9. Third-Party Links

Our website may contain links to third-party sites. We have no control over and accept no responsibility for the privacy practices of those sites.

10. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

FunCouch Studios
hello@funcouchstudios.com